Want to buy tickets? It’s easy to do it your way

For some performances, we use secure tickets. Secure tickets are personalised tickets that we link to your mobile number. This helps us prevent illegal resale and gives you extra peace of mind about your booking.

How to order
During the ordering process, you’ll first need to confirm your mobile number. You can then order your tickets.

After completing your order
Once you’ve placed your order, you’ll receive a confirmation email. This confirmation, which includes your e-ticket, contains:

• your seat numbers
• no barcode yet (this is not the ticket)

Your valid e-ticket
Your valid e-ticket with a barcode will be available via the secure ticket portal 2 hours before the performance begins. You log in to the secure ticket portal using the mobile number you used to order the tickets.

Please keep the confirmation email safe so that you have the link to the portal to hand.

Ticket draw

If there is high demand for a performance, we use a ticket lottery. We then allocate tickets via a draw. This ensures everyone has a fair chance. We explain how it works below.

1. You register within a set period, which is often 72 hours.
   It doesn’t matter when you register* within this period; once registration closes, we’ll start the draw.
2. After the draw
   • Have you been selected in the draw?
     You’ll receive an email with a payment link for your tickets.
     You’ll then have 48 hours to complete your order.
     Can’t do that in time? Then your places will go to someone else
   • Were you not selected?
     You’ll be notified in that case too.
     Sometimes seats become available later on. In that case, there’ll be another draw. So keep a close eye on your email. After you’ve placed your order.
3. Once payment has been made, you’ll receive a confirmation email. This will show the seats you’ve been allocated, but it won’t contain a barcode (and it’s not your admission ticket either).
4. Your e-ticket with barcode will be available via the Secure Ticket portal two hours before the performance starts. Log in using the mobile number you used to order the tickets. Keep the confirmation email safe – it contains the link to the portal.

*Please note: we are using Secure Tickets for this performance. You can only place an order if your mobile number has been verified. Log in to your account and go to My details > Verify account. Follow the steps and check that your mobile number is correct.

Have you always wanted to enjoy a reserved table for the whole evening? With a drink before the show, during the interval and afterwards? At PLT, you can! Your table will be ready with a name card, so you’ll know exactly where to sit.

Book up to 2 days before the performance, online or at the box office

Would you like to come and see a show with family, friends or a whole class? That can easily be arranged.

• For groups of more than 8 people, you can book by telephone on 045-5716607
• We’d be happy to help you find the best seats
• There are also some great group packages available

Out and about together, enjoying it together – feel free to ring us to find out what’s on offer.

Curious to know where your seat is or what the auditorium looks like? Click on the auditorium of your choice and view the seating plan.

Heerlen Theatre

• Main Auditorium
• LIMBURG Hall
• Small Theatre

Kerkrade Theatre

• Main Auditorium

Toon Hermans Theatre, Sittard

• Main Auditorium
• Laagland Hall

Always buy your tickets directly from PLT or via one of the authorised outlets:

• Eventim
• Nationale Theaterkassa
• Ticketmaster
• Poppodium Nieuwe Nor
• ADticket (schrit_tmacher)

We may declare tickets purchased through other channels to be invalid.

Please note: do notbuy tickets from unauthorised outlets or websites. You often end up paying too much and will not receive a refund if the event is cancelled. Tickets from resellers do not guarantee entry

Want to be sure you’re in the right place? Then check weetwaarjekoopt.nl for more information.